The Computer Support Specialist Certificate focuses on the computerized technologies that are critical to business and industry. This program provides students with the ability to support customers and other users that deal with hardware and software issues. Graduates will have an understanding of network operating systems, PC connectivity, network resources, network utilities, and network administration. In addition to an understanding of networks, students will also obtain comprehensive training in the administration of specific operating systems including Linux, numerous Microsoft network operating systems, and other network utilities. Students will cover aspects of the Microsoft Certified Desktop Support Technician (MCDST) and CompTIA Linux+, Net+, and A+ certifications.
Program Objectives
- Demonstrate general computer and networking knowledge.
- Provide accurate technical explanations of the major components of a computer and the devices used in creating a network environment.
- Perform routine network administrative tasks including operating system installs and upgrades, configuration, administration and troubleshooting.